Story comments policy for Hearing
Times is designed in part to be a forum for discussion and debate and we
therefore welcome readers’ comments on the site. Users should however be aware
of the need for the site to operate within the law, and for it to uphold the
good name of deaf and hard of hearing communities.
are currently post-moderated which means they will automatically appear on the
site after they are submitted. However comments which are offensive or legally
questionable will be removed.
general guideline, comments which make reasoned criticism will be
allowed to remain on the site. But comments which contain gratuitous personal
attacks on named individuals or which otherwise bring the newspaper into
disrepute will be deleted.
also delete comments that are irrelevant to the story under which they
appear, any comments containing obscenities, and any comments containing
racist or otherwise discriminatory language.
wish to report a comment which in your opinion breaches any of the above
guidelines, please use the ‘Report this comment’ facility, giving a reason or
reasons why you think it should be deleted.
will generally remain open on all stories, but owing to occasional abuse of the
comment facility in the past, they will sometimes be disabled in the evenings
and at weekends.
not use the story comments facility to point out any spelling or grammatical
errors on this site, as once the necessary correction is made, they will become
obsolete and will have to be manually deleted. Instead, please click on the
link above the comments section which reads ‘Spotted an error? Email the
have any observations to make about our comments policy, please email the
Hearing Times team at email@example.com
read these rules carefully. They outline what we consider is acceptable and
unacceptable content. We may update the rules from time to time, so please read
them before posting a comment.
Rule 1: We welcome your opinions
We welcome your opinions. We want our
readers to see and understand different points of view. Try to contribute to
the thread, rather than just stating if you agree or disagree. Unless you have
a witty one-liner, please explain why you hold your opinion.
Rule 2: This is a public forum
Once your comment is online, everyone
with Internet access can read it. Please make your comment clear to ensure that
it is not misunderstood. Your comment may be rated by other users and
categorised e.g. best and worst rated. You can express a strong opinion but
please do not go over the top. Don't forget that you are legally responsible
for what you submit. Please consider how your comment could be received by
others. Many different types of people of different ages may view your comment.
Rule 3: Language and relevance
Please be polite. Do not use swear
words or crude or sexual language. Only English is allowed. Keep your
submissions relevant to the story or topic. Do not insult other contributions
or discuss the non-appearance or removal of any content on this Site or the
suspension or termination of any users. If you would like to discuss the
operation of the Site with us, please email us on firstname.lastname@example.org.
Rule 4: Report abuse
We strongly support the MailOnline
community in maintaining high standards of participation. If you consider that
a comment does not comply with these rules or our Terms, please use the
relevant Report Abuse facility, located just under the comment in issue. The
facility should only be used for serious complaints, not simply because you
disagree with something said.
Rule 5: No libel or other abuse
You must not make or encourage comments
• defamatory, false or misleading;
• insulting, threatening or
• obscene or of a sexual nature;
• offensive, racist, sexist,
homophobic or discriminatory against any religions or other groups.
Rule 6: Confidentiality, privacy and
Please respect people's privacy. You
are not allowed to submit confidential or private information. For example, you
must not upload the telephone number, email address or any other contact details
of any person.
You should not write anything which
could prejudice pending or on-going court proceedings of which you are aware.
For example, if you have any personal knowledge about someone who has been
arrested or charged or being prosecuted for an offence, you must not mention
it. If you do, you could be in contempt of court, which is an extremely serious
Rule 7: No advertising, solicitation or
You must not use our Site for:
• the promotion of any products or
services or for any other commercial purpose;
• any sponsorship, petition,
campaign, scheme or chain message;;
• an investigation e.g. tracing the
whereabouts of any person.
Rule 8: No impersonation and proper
You must not pretend to be someone else
(e.g. an expert, another user or a member of our team). You must not pretend
that you are unconnected to a story or topic, when in fact you are. If you have
a personal connection to a story or topic, you should disclose your connection
or, where appropriate, not comment at all.
Rule 9: No linking or copyright
You must not insert links to websites
(URLs) or submit content which would be an infringement of copyright.
Rule 10: Comments on articles v our message
Registered users can submit an
unlimited number of comments across the MailOnline site. However, there is a
maximum of 10 comments per article in 24 hours. We may increase or decrease this
limit from time to time. If you want to contribute to an ongoing debate about a
topic, please use our message boards at www.dailymail.co.uk/debate.
Rule 11: Respect the spirit as well as the
letter of the House Rules
In deciding what is acceptable, please
also respect the spirit and tone of these rules and the community.
Rule 12: Removal of content
Reader comments that violate the letter
or spirit of these rules or our Terms may be removed (or, if checked in
advance, not published in the first place). If we do remove something, we will
generally remove whole posts, or where necessary, whole threads (not parts).
This means that even if only one sentence is objectionable, the whole comment
will usually be removed (or not published).
If a comment or a thread is removed,
this may be for any number of reasons. Usually, this will be because the
comment breaks these rules or our Terms or is the subject of an abuse report.
Sometimes, the comment may be removed because it is connected to another
comment which is being removed. We hope that you will understand that, once
properly notified of a complaint, we may have to remove a comment for legal
reasons (whatever the rights and wrongs).
If your content has been removed, we may
email you to let you know or to inform you if you have been suspended or banned
from submitting further comments to the Site.
If you are aware that content has been
removed, you must not deliberately resubmit the same content.
Rule 13: Suspension and termination
We reserve the right to suspend or ban
an account at our sole discretion. Here are some reasons why we might do so:
• Breaching these rules or our
• Serious failure to respect the
spirit and tone of the community;
• Conduct or comments that demand a
disproportionate amount of our time or that abuse our staff.
The length of a suspension or whether
we ban someone depends on all the circumstances. Bans are generally for extreme
cases and repeated serious abuse.
If we suspend or ban your registration,
you must not attempt to re-register or submit content (e.g. using someone
else's account), without our permission.